Legal IT Experts

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Zero Minutes of Billable Time Lost During a Major Server Failure.

A 45 person litigation firm in NYC

• The Problem: The firm was using an aging on-premise server. A hardware failure occurred at 4:00 PM on a Thursday, right before a major filing deadline.
• The 247technow Solution: Our proactive monitoring flagged the failing drive 20 minutes before total collapse. We initiated a seamless failover to their private cloud backup.

The Result: The staff didn't even realize the physical server had died. They continued working via the cloud with 0% downtime. We replaced the hardware over the weekend, and they were back to normal by Monday morning.